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FREE SHIPPING ON ALL ORDERS - ORDERS SHIP SAME DAY!

Shipping and Returns

SHIPPING

We offer free ground shipping within the U.S. on all orders - no minimum required!

Items will be shipped USPS ground, unless expedited shipping is chosen.

WHEN CAN I EXPECT MY ORDER TO ARRIVE?

All orders are shipped same day if they are placed before 12pm EST Monday - Friday (excluding national holidays).

Standard USPS ground shipping can take 3-5 business days depending on where in the country

the order is being shipped.

DO YOU OFFER EXPEDITED SHIPPING? 

Yes! If you need your order ASAP we offer three expedited shipping services to choose from:

  • Expedited 1-3 Day
  • 2-Day Shipping
  • Next Day (Overnight)

 

DO YOU SHIP INTERNATIONALLY?

No, at this time we do not, but stay posted as this may change in the future!

 

RETURNS

We pride ourselves on our jewelry leaving our hands in perfect condition and arriving in yours in

the exact same form. Accidents do happen during delivery, and if an item should arrive defective

or you change your mind, we offer full refunds and exchanges. 

HOW DO I GO ABOUT RETURNING OR EXCHANGING MY ITEM?

  1. Email orders@daynadesigns.com and briefly explain the reason for the return or exchange.
  2. After you have been in contact with a member of our team, please send your return or
     exchange to the following address:

     

    Dayna Designs
    152 Rollins Ave, Suite 202
    Rockville, MD 20852
        *returns postage is paid for by the customer unless defective
    3. Somewhere in your shipment back to us include your order number.

    WHEN WILL I GET REFUNDED? 

    Once we have received the returned item, the refund or exchange will be processed. For credit

    card refunds, please allow 10-15 days until you see the refund in your account, excluding shipping

    fees associated with the original order that was placed. 

    Jin the Family